Past Editions
Research & Surveys |
Productivity and efficiency: keys for successful use of videoconferences |
The study "End-User Survey: The 'Real' Benefits of Video", identifies business benefits that provides the use of videoconferences. Implementation trends and growth perspectives. Access to the infographic.
New Global Survey by Wainhouse Research and Polycom finds that the use of Video Conferencing as an Enterprise Productivity Tool is growing, Especially on PCs and Mobile Devices
Key findings include: Productivity ranked as the top business benefit of video conferencing; Meeting with customers and partners has become a key application; and deployment plans say the market is set to grow.
Video conferencing is evolving rapidly – how it’s used, where it’s used, by whom and for what – and its use as an enterprise productivity tool is also growing rapidly, says a new survey of almost 5,000 enterprise video end-users around the world, fielded by Wainhouse Research and Polycom, Inc (http://www.polycom.com). (Nasdaq: PLCM), the global leader in open, standards-based unified communications and collaboration (UC&C).
The survey results, published under the name “End-User Survey: The ‘Real’ Benefits of Video,” reveal some notable insights into the business benefits of video conferencing, deployment trends, use cases, adoption and insights for future growth.
These include:
Key Findings by Wainhouse Research and Polycom In December 2012, Wainhouse Research, underwritten by Polycom, surveyed 4,737 end-users of video conferencing systems. The survey respondents represent all global regions, with 63 percent from North America, 27 percent from Asia/Pacific, 9 percent from EMEA, and 1 percent from Latin America. All company sizes are represented, from small businesses with 1-49 employees (20 percent of respondents) to very large companies with more than 10,000 employees (17 percent) and all points in-between. Vertical industries are also well represented. Click here to download a copy of the full report.
Video Anywhere: Users leveraging video conferencing across devices, environments – in the office in conference rooms and on PCs, and increasingly at home or remotely on mobile devices
For video to grow, it needs to be available to more people, and integrated into business processes.
“The longstanding misconception is that travel reduction is the only ‘real’ driver of video conferencing. This survey, however, shows that soft benefits including improved efficiency and productivity and increased impact during discussions play a prominent role in the video conferencing value proposition,” said Ira M. Weinstein, senior analyst and partner at Wainhouse Research. “In addition, the survey highlights the value that end-users place on several of Polycom’s focus areas including ease of use, integration with presence and IM, and support for video on mobile devices. By focusing its efforts on these hot spots, Polycom continues to make video easier to buy, easier to deploy, easier to manage, and easier to use.”
Polycom is the global leader in open, standards-based unified communications and collaboration (UC&C) solutions for voice and video collaboration, trusted by more than 415,000 customers around the world. Polycom solutions are powered by the Polycom® RealPresence® Platform, comprehensive software infrastructure and rich APIs that interoperate with the broadest set of communication, business, mobile and cloud applications and devices to deliver secure face-to-face video collaboration in any environment. Polycom and its ecosystem of over 7,000 partners provide truly unified communications solutions that deliver the best user experience, highest multi-vendor interoperability, and lowest TCO.
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