Past Editions
| Research & Surveys |
| New Research on LMS Industry Users |
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The LMS Industry User Research Report compiles data from a survey of over 100 LMS users across a diverse range of industries and provides insight into everything from average implementation time, to expected-versus-actual costs of a learning management system, to how satisfied users are with their current software.
Some key takeaways based on the survey responses: 1. 87% of people use a web-based LMS, while only 13% have an on-premise or installed system. 2. Users spend 59% more than they expect to on their LMS (the average annual spend is $70,614). 3. Live/video conferencing tops the list of most desired features lacking in current LMSs. 4. LMSs have the greatest impact on overall cost of training, according to respondents. 5. 26% of people are dissatisfied or very dissatisfied with their current LMS.
With the LMS market predicted to reach $7.8 billion by 2018, these findings are especially important for any buyer seeking to implement a learning management system at their organization, or any vendor who hopes to meet the growing demand of this crucial industry.
According to Capterra Learning Management Specialist, J.P. Medved, this research indicates the necessity for buyers to “really get the initial part of their software search right. With many people dissatisfied and switching their current LMSs, taking the extra time at the beginning of the process to nail down your requirements and demo several different solutions will save you the time and headache of having to switch later down the road.”
Relevant graphics
Here some relevant graphics of the report developed by JP Medved (Content Editor at Capterra). We recommend Access to full results of the study at Capterra’s website: http://www.capterra.com/learning-management-system-software/user-research
Top industries that use LMS software
Number of academic vs. corporate LMS learners
Number of academic vs. corporate LMS users
Which LMS software are you currently using?
LMS cost: expected vs. actual
Most important factor in LMS purchase decision
LMS implementation time: expected vs. actual
How do people use their LMS?
Most used features
Most desired features
How satisfied are you with your LMS?
Why are you unsatisfied with your current LMS?
Which aspects of training were significantly impacted by the LMS?
Conclusion
Capterra’s LMS research shows the impact of modern, and cloud-based learning management systems to reduce the cost of training, increase student satisfaction, and improve course completion rate. But users also show a significant amount of dissatisfaction with current LMS functionality, and a fairly large lack of education on just what an LMS will cost. Surprisingly, despite higher-than-expected costs for learning management systems, price was not the most important factor for most people in choosing or switching an LMS, and high perceived costs were almost nonexistent as a reason for dissatisfaction with a current system according to the LMS numbers.
To view the full results of the study at Capterra’s website, visit: http://www.capterra.com/learning-management-system-software/user-research
April 2015
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Capterra
